Responsible for providing exceptional administrative support to the office staff.

Colton Clinic

• Adhere to all the policies and standards.

• Assist with general office duties, such as electronic filing documents, sending zoom links, emails, medical records and answering phones.

• Collect co-payments or past-due payments from customers.

• Assist with cancelling appointments and/or rescheduling appointments as needed.

• Answer phones in a professional manner, respond to client needs.

• Assist front desk receptionist with checking in-patients, making copies of IDs, obtaining or giving registration forms to be completed.

• Adhere to all the policies and standards stated in the Employee Handbook.

• Exhibit compliance with The Health Insurance Portability and Accountability Act (HIPAA) and Family Educational Rights and Privacy Act (FERPA) regulations.

• Assist providers when needed with translating English/Spanish.

• Cross-training with other departments.

• Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

• Reading Comprehension — Understanding written sentences and paragraphs in work related documents.

• Speaking — Talking to others to convey information effectively.

• Writing — Communicating effectively in writing as appropriate for the needs of the audience.

• Coordination — Adjusting actions in relation to others' actions.

Physical requirements include standing, walking, and sitting for extended periods of time; use of manual dexterity and gross motor skills with repetitive motion; lifting and carrying up to 50 pounds; pushing, pulling and bending at the neck, waist and knees; reaching overhead, above the shoulders and horizontally; wrist twisting; kneeling.

Email Resume to Careers@EnsembleTherapyServices.com